Return Policy

DVDs purchased from Phelan Dental Seminars are easily returned to Phelan Dental Seminars within 30 days of receipt of shipment. All returned DVDs must be in brand new condition (unopened, still in its plastic wrap). All opened non-defective returns will be refused at customer’s cost.

Returns and Exchanges
Phelan Dental Seminars will exchange, credit or refund your purchase of any Phelan Dental Seminar product purchased at our phelandentalseminars.com website if returned within 30 days of the shipping date, excluding shipping & handling.

New DVDs may be returned for exchange, credit or refund (less shipping & handling charges) if returned in their original, unopened packaging within 30 days of the original shipping date. You will be charged shipping & handling on the replacement DVD we send to you for any exchanged DVD which is not damaged or defective.

Damaged or defective DVDs may only be exchanged for the same DVD if returned within 30 days of the original shipping date. We will not charge you shipping & handling on the replacement products we send to you.

Please Send Returns and Exchanges To:
Phelan Dental Seminars
1500 Heritage Way, Suite 3
Oakville, Ontatio
L6M 3H4

Although we will make every effort to promptly handle your return or exchange, please allow at least two weeks from our receipt of your return or exchange for processing.